Online Root Cause Analysis Workshop (Virtual Workshop Prerequisite) Watch Preview
18 Lessons
Section 1
Welcome to the course!
Learn workshop details
Course Objectives
Meet your instructor and learn course objectives
Introduction to Cause Analysis
Learn some important definitions and the different types of cause analysis
Section 1 Review
Test your knowledge
Section 2
How and Why Incidents Occur
Learn about the Advanced Swiss Cheese Model, Causal Factors, and Barriers
Contributing Factors
Learn about Contributing Factors and Causal Factors
Direct Causes
Learn about External Forces, Equipment Failures, and Human Acts
Deviation Potential
Learn about Deviation Potential and Drift
Section 2 Review
Test your knowledge
Section 3
HOP Principals
Start learning about Human and Organizational Performance principals
Systemic Drivers
Learn about the HOP System and Systemic Drivers
Performance Modes
Learn about Skill-Based, Rule-Based, and Knowledge-Based Performance Modes
Traps
Learn about the Top 10 Error Traps
Incidents Initiated by Human Acts
Learn about the percentage of bad outcomes that can happen due to isolated violations
Section 3 Review
Test your knowledge
Section 4
Roles and Responsibilities
Learn the Roles and Responsibilities of cause analysts
Section 4 Review
Test your knowledge